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focus on offering goods and services people actually want and need

“In today’s increasingly saturated product marketplace, surface appeal is not enough to elevate me-too products or services above the pack, or to yield sustained success. The harder trick is to use design to get beneath that superficial marketing level and to delve down to core business issues such as: What do people really need? And how can we best provide that?

That business should be focused on offering goods and services people actually want and need may seem obvious. Why would companies do otherwise? The reason is that they often are focused more on their own existing capabilities and objectives than on the needs of others.”

- Warren Berger, GLIMMER: How Design Can Transform Your Life, and Maybe Even The World, pg 100

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Ford Fiesta Movement Mission 4 film from Team Houston

From the description on youtube:

zenfilm — June 09, 2010 — The Ford Fiesta Movement Mission 4 film from Team Houston “Pause” presents an unusual twist on romance with sci-fi/fantasy overtones. Pause was filmed in one day by the Zenfilm creative team and features the sights and sounds of America’s 4th largest city set to the music of Houston artists Southern Backtones and Tyagaraja. To vote for this film in the competition simply text “Zenfilm” to 44144 . There will be no spam… we promise. Thanks for your support.

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Mom2Summit Feb 19-21 2009 in Houston Texas

So all of this time I have actually liked Gwen Bell. And THEN I find out her panel is at the exact same time as my panel at the Mom2Summit in Houston Texas! Check the Saturday morning agenda. Oh ya, Gwen’s treachery is all there in black and white. Same bat time, competing bat channel at 9:30 AM. So now I must swear a blood oath to be Gwen’s mortal enemy!!!

mom2summit-2009Moving right along, the Mom2Summit isn’t just for moms. It is a conversation between women and marketers. From the site:

The Mom 2.0 Summit is a place for marketers, bloggers, and mompreneurs to get to know one another. A place to connect, converse, and build relationships. This year’s Summit discussions will focus on social media, marketing, networks, and brand building. We will explore what those relationships mean and how we all contribute to social media.

I am very excited about moderating the panel with

  1. Kirsten Chase (Motherhood Uncensored, Cool Mom Picks)
  2. Jordan Ferney (Oh Happy Day)
  3. Jenny Lawson (The Bloggess, Good Mom, Bad Mom)

Initially I declined to be on the panel because it was recommended by Katie, who is a little crazy, Maggie who is a little cheesy, and it has Jenny on the panel, who is a LOT crazy. Throw in Laura and Monica as two of the organizers and well it could get dangerous for a guy. But I’m brave. Plus I have a score to settle with a certain blogger competing for my time slot….

I hope to see y’all next week at the Mom 2 Summit!

UPDATE: Had an awesome pre conference call with Kirsten, Jordan and Jenny with the help of Katie. Really think this panel is going to have a lot of value for our attendees. So go register!

UPDATE UPDATE: Um…. I completely think @gwenbell rocks!

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Personal brands, being human, can not truly be consistent.

Reading Gwen’s post Leave it at the Alter about personal brands got me thinking.

hans-haacke-blue-sailPerhaps our online personal brands are really pseudonyms for the Umbrella Corporation? A protective wrapper than includes a “a highly-trained security force capable of rescue, reconnaissance, and para-military operations” division. And one sub-corp that makes band aids for the kids when they skin a knee so we also get some good PR for our radical transparency.

So for the sake of argument, let’s assume that personal brand are the umbrella. Yet humans, like Tara, are very diverse creatures. We cycle through roles as Goffman’s Symbolic interactionists. From wikipedia:

…people act toward things based on the meaning those things have for them; and these meanings are derived from social interaction and modified through interpretation.

A fancy way of saying we act differently in different situations when we play different roles. As a speaker I am outgoing. As a person, not so much, testing as an introvert.

The fundamental flaw with personal brands and radical transparency is brand consumers can’t handle this dissonance. Yet a human will always be a messy puddle of emotions and role playing and bluffing and reality.

Specifically brands are strengthened as they move towards one (1) thing in the mind of the consumer. Positioning is about the internal brand singularity. From Ries:

The Law of Singularity: The most important aspect of a brand is its single-mindedness. What is a brand? A singular idea or concept that you own inside the mind of the prospect. It’s as simple or as difficult as that.

THE leading energy drink. THE best violin. THE fastest sports car.  Get it?

So real brands CAN be consistent. Coke-a-Cola is “the real thing”. Personal brands, being human, can NOT truly be consistent. Unless we hold back and show only our personal-brand-act in all public channels.

Steve Martin has an act, but that isn’t him. The fact that he inherited a personal brand of his name simply means he must live a double life, or triple life, of cover ups. Or risk not being true to the personal brand “Steve Martin” which surely isn’t him. (when did he stop doing stand up?)

So yes we have a personal brand. But they will never be as strong as a real brand.

And on that note, personal brands are horribly unfair. Think about it. People with no marketing training are compelled to come up with a brand name for all social software channels. But unlike companies that can trademark a brand; they typically don’t. And companies can buy their domain name. But how can an individual reserve their personal brand on every new social web site? So even IF an individual comes up with a great personal brand, they have no formal method of protecting it. Completely an unfair challenge to the individual. Yet there it is.

Great post on personal branding Gwen! Clearly you got me thinking. Thanks!

The image? Hans Haacke’s Blue Sail. It is every changing and completely dependent upon the fan as part of the installation. Just as our personal brands are completely dependent on how others perceive them. Whether in person or through social media. Our brands are singular and exist in the mind of the consumer, correct or not, if we wish or not, they just are. Sitting in a spot in their brain. And that is a tad bit unfair…

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Dallas AMA Presentation on Web Marketing and SEO

Dallas In Dallas TX for a presentation for the Dallas Chapter of the American Marketing Association.  As a member of the AMA it is always an honor to present to the AMA!

AMA Web Marketing Made Simple – Maximizing Your Online ROI
Ed Schipul, Schipul – The Web Marketing Company

Fri 10-Feb-06 7:30 AM to Fri 10-Feb-06 9:30 AM

On the flip side, the main AMA site has unfortunately implemented an interstitial (read cheesy landing page a.la.flash.intro type page) http://www.marketingpower.com/welcome-interstitial.php

Why would the AMA have a splash landing page on the primary URL?  This is proven to reduce the conversion rate.  The wonders never cease.  Hopefully they will get back to marketing fundamentals and measure the response rates.

Update: AMA Dallas has multiple sites – this is the "real" version: http://www.dfwmarketing.org/ which has real content!

New but related marketing topic.  Whenever I travel, which is more frequently than I would like, I try to catch up on business podcasts.  For Immediate Release (On Podcast #110!) is a required podcast for me as well as The Advertising Show (TAS is a client as well, but I listened first – great stuff!)