Archives for “communication”

active skepticism

Tweet don’t be a d*ck Part II Part III “Skepticism isn’t teaching people what to think; it’s teaching people how to think. You don’t accomplish that by telling them that everything they know is wrong.” – twisted physics


Google “God in Houston” and you won’t find a church

Tweet In the process of explaining SEO (search engine optimization) over the years I frequently demonstrate that if you Google “God in Houston” the top results are not churches. Now I’m not talking about the local results that show the churches, but the actual search results below that that lists KSBJ as the top result for “God in [...]


Tweet Thoughts on excuses and accusations in leadership. Back in College I played a lot of racquetball tournaments and played on the Texas A&M racquetball team. I also coached a few hours a week, sometimes kids, sometimes other students, at the local gyms in College Station Texas. Every once in a while when coaching a [...]


Tweet The “Sandwich Method” of feedback was the first method of constructive criticism I learned as a young manager right out of university. You know it – 1) say something positive then 2) give the constructive criticism and then 3) close with a positive statement. Example: Mary, you are doing a great job on the [...]


Tribal Citizenship Behavior

Tweet When a crisis occurs, like a hurricane hits your city or the country freaks out about the swine flu, part of a leaders job is to protect the tribe. To do that, the people have to be prepared. The first priority must then be to make sure every member of the tribe is prepared [...]